Return Policy

Applies to Leather Goods Only (Non-Needlepoint Items)

Please take a moment to check the fit of your item and make sure the engraving and/or color matches your original order.  If there are any errors you may simply return the item in a clean, unused condition (please notify us first), and we will replace it.  If the mistake was ours, there will be no additional charge to you.  If the mistake is yours, we charge a $25 remake fee plus the shipping charges.

No refunds will be given on engraved nameplates.

Returns will not be accepted on items that have been worn/used or return to us with damage from use.

Items must be returned within 2 weeks of ship date.

If you are not 100% satisfied with your purchase, please contact us by email (bronertack@gmail.com) or phone (502.542.9472) and we will do our best to correct any problems.

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